This video provides a detailed guide on how to reopen a suspended Amazon account, offering a complete three-step recovery process. It first introduces three effective ways to contact Amazon customer service, including online chat, phone calls, and email. Next, it explains the documents and precautions needed for identity verification to help sellers pass the review smoothly. Finally, it elaborates on the usage status after account reactivation and how to recover a suspended account through an appeal process within 5 days. The video also emphasizes the common reasons for account suspension, such as violating platform policies, providing false information, and engaging in fraudulent activities, to help sellers avoid similar issues in the future. This recovery process is of significant practical value for cross-border e-commerce practitioners managing multiple Amazon accounts, as it can effectively reduce business losses caused by account risks.